BASIS WORKSPricing for billing offices
Appeal your insurance denial in about ten minutes.
Paste your denial code, pick your insurer, preview the drafted letter. Pay only if the draft is right for you.
No account. No auto-renew. You only pay if you like the draft.
Preview before you pay
See the top of the letter for free. No card needed to preview.
Filed on the right rule
Cites the ERISA claims-procedure rule or the ACA external-review rule as your plan requires.
Ready to mail
Signed-and-mailed PDF with the correct appeals address block and a certified-mail checklist inside.
Who this is for
- Patients or family members who received a denied claim and want a letter that looks professional the first time.
- Small billing offices that need a same-day first-level appeal without pulling a biller off higher-value work.
- Anyone who does not want to spend three hours on hold with member services before writing a letter from scratch.
How it works
- Paste the denial code and the letter your insurer sent.
- Pick your insurer and plan year.
- Preview the drafted appeal for free.
- Pay once, download the PDF, sign it, and mail it certified.
The draft cites the same rules a health-plan appeals reviewer looks for: 29 C.F.R. section 2560.503-1 for group plans, 45 C.F.R. section 147.136 for external review, and the No Surprises Act where it applies.
Pricing
- $49. First-level internal appeal letter, ready to sign and mail.
- $99. Everything in $49, plus a second-level template and an evidence checklist.
- $199. Full packet including an external-review request under ACA section 2719.
One payment. Instant PDF download. If the packet fails to open or does not match what you told us, we refund. Contact support.
Filing window. Group health plans give you 180 days from the date of denial to file an internal appeal (29 C.F.R. section 2560.503-1). Medicare Advantage is 60 days. Do not wait until the last week.
Common questions we hear
Is this legal advice?
No. Basis Appeals is a document assistant. You are the appellant. You sign and send the letter yourself. If your situation is complex, a health-plan advocate or attorney can review the draft before you mail it.
How long does it take?
Most drafts come back in under a minute. Reviewing and mailing usually takes another ten. The whole intake-to-envelope round trip is often shorter than one phone call with your insurer.
What insurers do you support?
Any insurer with a US mailing address for appeals. If yours is not in our directory yet, use its short name in the form and we look up the appeals address before assembling the packet.
What if I do not like the draft?
Do not pay. You see the preview before checkout. Nothing is charged until you approve.
Is my information kept private?
The intake fields you fill are used to draft one letter and are not sold or shared. Aggregate, de-identified denial codes and insurer names may be used to build public help pages. That opt-in is a single checkbox on the intake form.
The everyday, handled.
Not legal advice. Not medical advice. Basis Appeals is a document assistant.