Do we need a BAA?
Basis Appeals accepts denial text and claim metadata. Do not paste protected health information into the draft. A BAA is available for the unlimited tier on request.
Can multiple billers on our team use one pack?
Yes. Packs and the unlimited subscription are billed to your office. Each biller drafts under the same account.
What happens if we do not use all 10 or 25?
Unused letters expire 12 months after purchase. If your denial volume is unpredictable, unlimited monthly is the better fit.
Is this legal advice?
No. Basis Appeals is a document assistant. The billing office or the patient signs and sends the letter.